1. Return Eligibility
We accept returns within 30 days of the delivery date for most products. The items must be in their original condition, unused, and with all tags attached.
2. Non-returnable Items
Certain items such as custom-made products or intimate apparel may not be eligible for return or exchange.
3. Refunds
Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item. If you paid via cash on delivery (COD), refunds will be made via bank transfer or store credit.
4. Exchange Policy
If you wish to exchange an item, please return the original item and place a new order. Exchanges are subject to product availability.
5. Return Process
To initiate a return, please contact our customer service at [email protected] with your order details. You will be provided with a return authorization and instructions.
6. Warranty
We offer a one-year warranty on all our products against manufacturing defects. If your product has a defect, please contact us at [email protected] for assistance.